SMS Terms & Conditions

Order Culture LLC · Last updated: 2026

These terms govern the text (SMS) messaging program operated by Order Culture LLC on behalf of the restaurants that use our platform.

Program description

Text messages are sent by the restaurant you ordered from, through Order Culture. There are two separate, independent message types, each with its own opt-in: order updates (transactional) — order confirmations, pickup and delivery status, and gift-card delivery; and promotional offers (marketing) — occasional offers and deals from the restaurant.

How you opt in

At checkout you'll see two separate boxes, neither pre-checked — one for order updates and a separate one for promotional offers. You choose each independently; checking one does not opt you into the other. Consent to marketing texts is not a condition of any purchase, and you can complete an order without opting into either.

Message frequency & cost

Message frequency varies based on your orders and activity. Message and data rates may apply. Order Culture and your mobile carrier are not liable for delayed or undelivered messages.

Opting out & help

You can cancel at any time by replying STOP to any message. After you send STOP, we will send one final message to confirm you have been unsubscribed, and you will no longer receive messages. For help, reply HELP or email miguel@orderculture.com.

We do not share, sell, or provide your mobile phone number or messaging (SMS) consent data to third parties or affiliates for marketing or promotional purposes.

Privacy

Your information is handled in accordance with our Privacy Policy.

Contact

Order Culture LLC, 70 Jessamine Trail, Lawrenceville, GA 30046 · miguel@orderculture.com · 404-324-8986